CONFIGURING KMS SERVER FOR MS OFFICE 2019/2016 VOLUME ACTIVATION

We have a bunch of workstations that need to be replaced or upgraded for various reasons. Some of these machines are already running a volume license version of Office 2016 Professional Plus. 

My counterpart says that if we format and reinstall windows with those machines, we will lose our Office license for good. 

Is this correct, or is there a proper method for retaining our activations for office?


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Da_Schmoo

No, you call or email the VLSC and tell them you need your activation count increased due to PC reloads, upgrades, workstation replacements, etc. It"s a common request.

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Which of the following retains the information it's storing when the system power is turned off?
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murpheous

If they truly are volume licenses you can retrieve the keys from the microsoft volume license service center


Volume License products have a bucket of activations that you get and that is a hard count but you can get that reset / raised by calling Microsoft Support. Volume license products are usually open to be installed / reinstalled as long as you stay within your total user license counts that you purchased.

What flavor of Volume License are we talking about here?

Report back so we can hash this out.


Right, well they ar MAK"s from the volume license site. we 100 of one key, 50 of another. It shows a count of how many are used up. We are afraid that it"s a one way street and if a workstation goes kaput, or we do a reinstall, that license count doesn"t get counted back. 


No, it won"t be "gone forever", this is a perfectly legitimate scenario. There may be some hoops to jump through but you can do it. See this link for your specific situation: https://support.office.com/en-us/article/activate-office-5bd38f38-db92-448b-a982-ad170b1e187e?ui=en-...


How long has your counterpart been in IT? I really wouldn"t ever worry about this unless you are doing some ungodly number or reinstalls. And as long as the licenses are legit don"t worry about it.


dchevalier1818 wrote:

Right, well they ar MAK"s from the volume license site. we 100 of one key, 50 of another. It shows a count of how many are used up. We are afraid that it"s a one way street and if a workstation goes kaput, or we do a reinstall, that license count doesn"t get counted back. 

While true the license count doesn"t get "counted back", as long as you stay within what you purchased, you can call/email and have the activation count raised.


So you are never going to lose the ability to use the volume license software up to the limit of user licenses. Don"t confuse the activations with the number of licenses you purchased those are different from what you see in the volume license portal as activation counts.


Alright, so please bare with me - I just want to be able to understand the system. 

I"m going to ask Gregory to give me the details on how a license activation is recycled. I have 100 activations on a license and I"ve activated them all. 

Down the road I have to replace a few, lets say 50, of those machines. 

How does Microsoft know I"m not installing 50 additional computers and exceeding my total activation count, if there isn"t a mechanism to recycle 50 prior activation back to my available activation?

As some have mentioned above, you would be greeted by the activation window and asked to call it in - which I"m familiar with. Is that basically the answer? I max it out and then from then on we have to call it in every re-installation? 

Thank you guys for your support BTW. 


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Mace
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Best Answer
Da_Schmoo
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Dec 5, 2018 at 15:27 UTC

No, you call or email the VLSC and tell them you need your activation count increased due to PC reloads, upgrades, workstation replacements, etc. It"s a common request.

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Habanero
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Gregory for Microsoft
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Dec 5, 2018 at 15:31 UTC

Brand Representative for Microsoft


It is common to use up activations and just calling in they either reset them or add more activations or you use the one off method to call in each time.

Nothing is stopping you from installing this above your user count limit that is where the trust and audits come in so be sure you keep your user counts in mind when it is time to renew.


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Datil
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JCAlexandres
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Dec 5, 2018 at 15:58 UTC

PCSmart Solutions is an IT service provider.


Uninstall the software, that frees the license and then once you are ready to install it, the seat is available.


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Tabasco
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Big Boss IT
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Dec 5, 2018 at 16:56 UTC

Depending on your setup and if you have a lot of machines it may be beneficial to setup a KMS server and let it manage the activations.


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Serrano
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Harpy
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Dec 5, 2018 at 17:07 UTC

if you are doing this from volume license you can always just login and acquire the keys.

If you are doing it through volume licensing, you can use 3rd party tools like Magical Jelly Bean Keyfinder, its by no means fool-proof, but it does work for the majority of windows licenses. 


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Datil
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John2995 Dec 6, 2018 at 19:20 UTC

JCAlexandres wrote:

Uninstall the software, that frees the license and then once you are ready to install it, the seat is available.

No. Uninstalling doesn"t send an un-activation to the VLSC, at least not reliably. 


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